writing

MOOC: Being a Better Communicator

“Being a Better Communicator: Grammar, De-jargoning, and Articulation” by Alan Ackmann Signals of bad communication: “Off-putting attitude” “Unclear instructions” “Generally disinterested” Speaker: “Associations listeners hold about you” “How you present yourself as a speaker” “Three main Audience Traits: Knowledge, Needs, Attitudes” “Four Basic Communication Goals: To inform, To instruct, To persuade, To emotionally move” Self […]

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Book: Words That Work

I was disappointed after finished reading the chapter on rules to follow. The rules are good tips. Rest of the book didn’t resonate well with me. Your mileage may vary. “Words That Work: It’s Not What You Say, It’s What People Hear” By Dr. Frank Luntz “It’s not what you say, it’s what people hear.”“The […]

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