MOOC: Being a Better Communicator

“Being a Better Communicator: Grammar, De-jargoning, and Articulation” by Alan Ackmann Signals of bad communication: “Off-putting attitude” “Unclear instructions” “Generally disinterested” Speaker: “Associations listeners hold about you” “How you present yourself as a speaker” “Three main Audience Traits: Knowledge, Needs, Attitudes” “Four Basic Communication Goals: To inform, To instruct, To persuade, To emotionally move” Self […]

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