Book: Working With Difficult People

“Work With Difficult People: Handling the Ten Types of Problem People Without Losing Your Mind” By Amy Cooper Hakim and Muriel Solomon Strategy for dealing with narcissist boss: “Respect yourself. You can speak up without either cringing or bien insubordinate.” “Clarify expectations. Don’t leave a conversation without fully understanding what is expected. Then, create a paper trail by recapping your […]

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Book: Win People Over

“Win People Over: 75 Simple and Powerful Ways to Influence Anyone” By Karen Leong “‘Like most young children they also have an erratic attention span. We use trips to McDonald’s, the promise of a weekend trip to the beach, more pocket money… the usual stuff we all use to get them to study.’ A number of […]

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Book: The Culture Code

“The Culture Code: The Secrets of Highly Successful Groups” By Daniel Coyle Negative archetypes: “the Jerk (an aggressive, defiant deviant), the Slacker (a withholder of effort), and the Downer (a depressive Eeyor type).” “Safety is not mere emotional weather but rather the foundation on which strong culture is built.” “Belonging cues possess three basic qualities:1. […]

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Book: Suddenly in Charge

“Suddenly in Charge: Managing Up, Manage Down, Succeeding All Around” By Roberta Chinsky Matuson  “Get as much detailed information as possible about your boss’s goals, strengths, weaknesses, and preferred working style and about the pressures on your boss.” “Make an honest self-appraisal about your own needs, objectives, strengths, weaknesses, and personal style.” “Armed with this […]

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Book: Braving The Wilderness

“Braving The Wilderness: The Quest for Tue Belonging and the Courage to Stand Alone” By Brene Brown “You are only free when you realize you belong no place–you belong everyplace–no place at all. The price is high. The reward is great.” “not belonging in our families is still one of the most dangerous hurts.” “And […]

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