“Building Trust and Commitment on Your Team” By Dan Appleman “Be Trustworthy” If you are trustworthy, then you will earn rust. “Tell the truth” You don’t have to tell everything all the time. There are times that it’s illegal to reveal some information, such as insider financial information. This means that if you are able […]Read more "MOOC: Building Trust and Commitment on Your Team"
“Overcoming The Five Dysfunctions of a Team: A Field Guide for Leaders, Managers, and Facilitators” By Patrick Lencioni The five dysfunctions of a team “Dysfunction #1: Absence of Trust: Members of great teams trust one another on a fundamental, emotional level, and they are comfortable being vulnerable wit each other about their weakness, mistakes, fears, […]Read more "Book: Overcoming The Five Dysfunctions of a Team"
“Work With Difficult People: Handling the Ten Types of Problem People Without Losing Your Mind” By Amy Cooper Hakim and Muriel Solomon Strategy for dealing with narcissist boss: “Respect yourself. You can speak up without either cringing or bien insubordinate.” “Clarify expectations. Don’t leave a conversation without fully understanding what is expected. Then, create a paper trail by recapping your […]Read more "Book: Working With Difficult People"
“Accelerate: Building and Scaling High Performing Technology Organizations” By Nicole Forsgren, PhD, Jez Humble, and Gene Kim “The key to successful change is measuring and understanding the right things with a focus on capabilities–not on maturaity.” “First, maturity models focus on helping an organization ‘arrive’ at a mature state and then declare themselves done with […]Read more "Book: Accelerate"
“The Culture Code: The Secrets of Highly Successful Groups” By Daniel Coyle Negative archetypes: “the Jerk (an aggressive, defiant deviant), the Slacker (a withholder of effort), and the Downer (a depressive Eeyor type).” “Safety is not mere emotional weather but rather the foundation on which strong culture is built.” “Belonging cues possess three basic qualities:1. […]Read more "Book: The Culture Code"
“Suddenly in Charge: Managing Up, Manage Down, Succeeding All Around” By Roberta Chinsky Matuson “Get as much detailed information as possible about your boss’s goals, strengths, weaknesses, and preferred working style and about the pressures on your boss.” “Make an honest self-appraisal about your own needs, objectives, strengths, weaknesses, and personal style.” “Armed with this […]Read more "Book: Suddenly in Charge"
“How to Work With And Lead People Not Like You: Practical Solutions For Today’s Diverse Workplace” By Kelly McDonald “When technology broken down the walls that separated us from people in other cities, states or countries, it created more opportunity for people from all walks of life to work together.” “On top of that, people […]Read more "Book: How to Work With And Lead People Not Like You"
“Move Your Bus: An Extraordinary New Approach to Accelerating Success in Work and Life” by Ron Clark Runner: “These individuals are working as hard as possible, and they essentially carry the load of the bus.” “Unfortunately, Runners tend to devote so much time to their job that they often neglect their personal lives.” “If you […]Read more "Book: Move Your Bus"
“The Manager’s Path: A Guide fro Tech Leaders Navigating Growth & Change” By Camille Fournier See: “First, Break All the Rules” “Managers who care about you as a person, and who actively work to help you grow in your career. Managers who teach you important skills and give you valuable feedback. Managers who help you […]Read more "Book: The Manager’s Path"
These are my notes from MOOC from Coursera on People Analytics by University of Pennsylvania. Performance Evaluation “For any given level of effort, a range of outcomes can occur due to factors outside the employee’s control.” i.e. skils vs luck “Chance doesn’t persist. And if the challenge is to parse skills from chance, the single […]Read more "MOOC: People Analytics"