“The Amazon Way: 14 Leadership Principles Behind the World’s Most Disruptive Company” by John Rossman “Consider ‘obsession’ versus ‘satisfaction.’ Typical management strives to create and measure ‘customer satisfaction.’ They work to create a slightly more satisfied customer than the competitor and measure the experience in various ways. What if, instead , you ‘obsessed’ over your […]Read more "Book: The Amazon Way"
“DevOps Handbook: How to Create World-Class Agility, Reliability, & Security in Technology Organizations” By Gene Kim, Jez Humble, Patrick Debois, & John Willis Two conflicting goals: “Respond to the rapidly changing competitive landscape” “Provide stable, reliable, and secure service to the customer” “organizations adopting DevOps are able to linearly increase the number of deploys per […]Read more "Book: DevOps Handbook"
Here are my notes from Leading Teams MOOC from Michigan on Coursera. What is the Optimal Team Size? Benefits of larger teams More capabilities Moe resources More information and input More ideas and possible solutions Benefits of smaller teams More cohesive higher member satisfaction Faster decision making, consensus More effective individual contribution For startups, larger founding […]Read more "MOOC: Leading Teams"
A manager recommended “Priming Kanban: A 10 step guide to optimizing flow in your software delivery system” by Jesper Boeg. It’s a short read with many good points. Here are my notes: What is Kanban? “Visualize Work”: “Visualize every step in your value chain from vague concept to releasable software.” “Limit Work-in-Progress (WIP)”: “Set explicit limits […]Read more "Book: Priming Kanban"
A coworker recommended “Feedback That Works: How to Build and Deliver Your Message” by Sloan R. Weitzel. It’s a short read and here are my notes: “Your feedback should enable the receiver to walk away understanding exactly what he or she did and what impact it had on you. When the result is this specific […]Read more "Book: Feedback That Works: How to Build and Deliver Your Message"
A friend shared this article and I find it informative. Here are my notes: Steve Burton explained the challenge for engineers to troubleshoot production issues when the logs are filled with a large number of non-critical error messages. Not only this made troubleshooting of critical errors harder, it also has the following additional costs: “Disk storage to […]Read more "Article: “We Crunched 1 Billion Java Logged Errors – Here’s What Causes 97% of Them”"
I came across this article today and find it to have one point that is worth noting. “success is about 30% skills and 70% personality. It doesn’t matter how accomplished you are if you don’t have the right attitude. So the most important thing I look for when building out a strong team is empathy. Empathy […]Read more "Article:The Best Way to Build a Successful Team"