Notes on Feedback Rules

Over the weekend, I heard the following rules on how to give a feedback:

  • Ask for permission
  • Give examples
  • No preamble (i.e. Say something generally positive, immediately follow by a “but” and a negative feedback.)
  • No postamble (i.e. Opposite of preamble. One should just give direct feedback without the fuzzy generalized positive feedback. The key is try not to use the generalized positive feedback to smooth out the negative feedback.)
  • Make it clean and direct
  • Quick turnaround (i.e. don’t wait for 3 weeks.)

Thanks to Rey F. for sharing them with me.

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