Book: The Amazon Way

“The Amazon Way: 14 Leadership Principles Behind the World’s Most Disruptive Company” by John Rossman “Consider ‘obsession’ versus ‘satisfaction.’ Typical management strives to create and measure ‘customer satisfaction.’ They work to create a slightly more satisfied customer than the competitor and measure the experience in various ways. What if, instead , you ‘obsessed’ over your […]

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Book: LOVE ‘EM or LOSE ‘EM

“LOVE ‘EM or LOSE ‘EM: Getting Good People To Stay” By Beverly Kaye and Sharon Jordan-evans. “Love ’em leaders genuinely care about their people. They appreciate, nurture, grow, recognize, challenge, understand, and respect them. And they believe this is the job of being a leader.” “What will keep you here?” “What might entice you away?” […]

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Book: DevOps Handbook

“DevOps Handbook: How to Create World-Class Agility, Reliability, & Security in Technology Organizations” By Gene Kim, Jez Humble, Patrick Debois, & John Willis Two conflicting goals: “Respond to the rapidly changing competitive landscape” “Provide stable, reliable, and secure service to the customer” “organizations adopting DevOps are able to linearly increase the number of deploys per […]

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Book: The Book of Joy

“The Book of Joy” by Dalai Lama, Desmond Tutu, Gouglas Abrams “‘joy,’ as the Archbishop said during the week, ‘is much bigger than happiness. While happiness is often seen as being dependent on external circumstances, joy is not.’” “Suffering is inevitable, they said, but how we respond to that suffering is our choice.” “The ultimate […]

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Book: The Art of Communicating

 Here are my notes for”The Art of communicating” by Thich Nhat Hanh “When we say something that nourishes us and uplifts the people around us, we are feeding love and compassion. When we speak and act in a way that causes tension and anger, we are nourishing violence and suffering.” “The energy of mindfulness is […]

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