Archive for September, 2007

Notes on Feedback Rules

Over the weekend, I heard the following rules on how to give a feedback:

  • Ask for permission
  • Give examples
  • No preamble (i.e. Say something generally positive, immediately follow by a “but” and a negative feedback.)
  • No postamble (i.e. Opposite of preamble. One should just give direct feedback without the fuzzy generalized positive feedback. The key is try not to use the generalized positive feedback to smooth out the negative feedback.)
  • Make it clean and direct
  • Quick turnaround (i.e. don’t wait for 3 weeks.)

Thanks to Rey F. for sharing them with me.

Leave a Comment

More Columnav Feedback

Columnav is definitely a cool widget when you have a small data set with not too many items for each column. Once the number of items grow to a certain size, the response time suffers. Introducing extra levels of clicks can only help to a certain extend before the users get confused or annoyed with the large/complex navigation tree. As a recommendation for a future release of columnav, how about adding a Predictive Fetch feature to columnav? This will allow the users to see an initial set of items immediately. When the user scrolls down the list, approaching the end of existing chunk, the widget fetches the next chunk, which enables the user to continue navigating with little wait.

Comments (2)

How to create an inactive link?

Today, I realized that I have a need to create an inactive link that does not cause a browser to load any resource. A quick search on the Internet led me to this page. Thanks to Will for the cool trick.

Leave a Comment